Frequently Asked Questions
Everything you need to know about shopping with BlackBird Store
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials sustainably sourced?
At BlackBird Store, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.