Returns & Exchanges
At BlackBird Store, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the unworn garments back in their original packaging, ensuring all designer tags and labels remain attached.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing